November 2002 Archives

Here is another good example

Here is another good example of how weblogs are being used in a class on Enterprise and Distributed Computing

W3C defines Web services By

W3C defines Web services

By Paul Festa
Staff Writer, CNET
November 14, 2002, 2:31 PM PT

"The Web's leading standards group on Thursday issued a trio of documents on the architecture of Web services and launched an unprecedented effort to standardize Web services lingo.

The World Wide Web Consortium (W3C) put out its first working draft of the Web Services Architecture document and the fourth of Web Services Architecture Requirements. Web services allow developers to build software so that companies with different computing systems can interact and conduct transactions.

The architecture draft is a blueprint of what Web services consist of and how they interact with each other. The document attempts to define the relationships between a system requesting a service and a service provider, and how available services advertise themselves and are "discovered."


The requirements draft establishes what topics the architecture draft must cover.

In addition, the consortium published the first working draft of the Web Services Glossary with the goal of standardizing the growing lingo surrounding Web services."

This article in CNET provides a good discussion of Web Services and links to the W3C white papers on Web  Services that were published in mid November.


Hong Kong Journalism Class Weblogs

Hong Kong Journalism Class Weblogs [Dan Gillmor's eJournal]

Weblogs are being used with education with great effect.   A friend teaches a class on epublishing.  You can take a look at his weblog.   Each student keeps a log that teachers can comment in.   It is a great way to interact.

Disease Management Companies This is

Disease Management Companies

This is an excellent list of companies that participate in this market with links to their websites.

Google Fight! You put in

Google Fight!
You put in two words to see who gets the most results will find out what will find out what thinks of you, your friends or anything! Search for your name here or for a good laugh check out some of the popular Googlisms below.

I am in the midst

I am in the midst of my job search, working daily on finding a new job.   My primary objective is to continue to work in knowledge management while continuing my interest in integrating knowledge with learning objects, and work processes.   I examining the following areas in my job search:


Community Service, Foundations, and Philanthropic Organizations

Bridgespan, Foundation for Informed M edical Decision Making

Consulting Firms, Management and Information Technology

Accenture, Mckinsey, Bearing Poing, IBM Global Services, Bain & Company, Boston Consulting Group, EDS, CSC, TCS, First Consulting, Mars, SAIC, Monitor, Deloitte Consulting, Booz, Allen, Roland Berger


Vitivity, Health Dialog


Aventis, Pfizer, Johnson & Johnson, Merck, Millennium, Infinity

Law firms

Jones Day, Skaden Arps

High Technolgy and Information Technology

Hewlett Packard,SAPOracleSun, Intel, Microsoft



Biogen, Novartis

Marc Canter ruminates about Tools

Marc Canter ruminates about Tools for the Mob, following up on Justin Hall's Moblog column for The Feature. [Werblog]

I like Justin Hall's comments about Moblogs, but I think that weblogs can be just as immediate.   I could be sitting in a cafe with my computer writing about current events.   A cell phone with a camera may be a bit more immediate, but I can't imagine making entries with my thumbs.   Maybe sending in email posts from a mobile phone could work if you have time, but the immediacy would be complicated by the user interface.

Infoweek Column Disses KM via

Infoweek Column Disses KM via Weblogs.

From Ron Lusk's Radio Weblog

CIO article on Blogging. Got the link from The FuzzyBlog!].

What a crock. One of the big ideas about the combination of weblogs with aggregators is that you only get information about blogs that YOU decide are interesting, not the writer.

Everyone needs to find hours per week to stay current. But, if people subscribe to newsfeeds for the journals, a single reader can filter out the relevant articles and post them to their weblog. I subscribed to over 50 newsfeeds for biology journals. I could browse over 300 articles in less than 1 hour, posting the important ones to my blog to be read later. That is right. Browse and make posts. I could then link to the article when I had the time. It was incredibly efficient, especially compared to reading each journal TOC individually. Others could then get to the important new literature quickly.

John Robb posts a response to this guy who wrote the article that Ron Comments on here

Most of my career has been spent managing knowledge and I am really impressed with weblogs.  The comments and stories posted with links provide context for the link that often is not communicated well in a knowledge management system. 

Writing and knowledge sharing. There's

Writing and knowledge sharing.

There's been some good discussion recently on the interplay between knowledge sharing via weblogs and comfort with writing in most business organizations. (Phil Wolff, David Gammel, Pete Harbeson, Al Macintyre, Alison Fish, S�bastien Paquet, Ron Lusk) The consensus appears to be that fear of writing is one relevant barrier to tapping knowledge in organizations.

Lowering or eliminating those barriers is certainly a worthy effort. I want to explore a deeper issue that this raises. Writing is not simply a mode of expression; it is also a tool for thinking. What's the relationship between facility with writing and the quality of thinking in organizations? Has this discussion of knowledge sharing revealed more important needs in the organization?

These questions started rattling around with some other ideas hanging out in my head and the result grew into "Writing comfort and thinking styles," which I've posted as a longer story using Marc Barrot's activeRenderer.


Defining KM. A series of

Defining KM. A series of quotable, and thought-provoking, definitions of KM, ranging from the ethereal to the technical. [blog cognosco v 0.1]
[Ron Lusk: Ron's K-Logs]

  Weblog BookWatch Top 10


The Weblog Bookwatch searches weblogs that pass through the Recently Changed list at looking for links to books at, Barnes & Noble, or Powells. The books below were the most frequently mentioned. See also�Top 50, MediaWatch Top 10. The images and book data are from Web Services


This is a good measure of buzz.

Google Relatedness

This is another google application written to demonstrate the relatedness of two words.   Also see the book:

Develop Your Own Applications Using

Develop Your Own Applications Using Google

With the Google Web APIs service, software developers can query more than 3 billion web documents directly from their own computer programs. Google uses the SOAP and WSDL standards so a developer can program in his or her favorite environment - such as Java, Perl, or Visual Studio .NET.

Everything floats to the surface.  I have been looking for this application so I can potentially add it to my site.  Link here to an application that Rael Dornfest wrote based on the Googleshare concept that Steve Berlin Johnson wrote about recently in his weblog.


Johnson Weblog Emerges [Dan Gillmor's

Johnson Weblog Emerges [Dan Gillmor's eJournal]     This guy is an excellent writer.   A blog that is a pleasure to read. Honestly this is the find of the night for me.

Law Grads Online, Bar None.

Law Grads Online, Bar None. A pioneering -- and maligned -- Internet-only law school debuts its first graduating class. Despite the school's lack of bar association accreditation, its grads look forward to practicing law. By Julia Scheeres. [Wired News]

Education needs to move even faster to embrace technology, especially communciations technology like email, and web logs, so that conversation and learning can occur when and where people want.  I don't think the quality of the educational experience will suffer.   The tools will imbed much more context into the experience over time.

Free search engine software.  Thunderstone

Free search engine software.  Thunderstone Webinator.   All it takes to build a powerful knowledge sharing network:

Weblog software:  Radio or Manila

Search engine:  Thunderstone or the Google appliance

News aggregator:  Radio [John Robb's Radio Weblog]

SAIC Employee Knowledge Network Posted

SAIC Employee Knowledge Network

Posted by Vincent Outlaw, 3/19/01 at 10:53:31 AM.

Or, for short, The EKN (Employee Knowledge Network).

SAIC's business is Knowledge.  SAIC employees are the quitessential Knowledge Workers (46% Masters degree or higher, 46% Scientific Degree Disipline, 77% Technical Professional). Knowledge workers thrive when knowledge is continually searched out and expanded upon.  Knowledge aggregated into a Knowledge Network can be easily searched for and expanded upon. Knowledge Networks build relationships between Knowledge Workers.  Relationships build Knowledge.  Knowledge is SAIC's business.

The Employee Knowledge Network (EKN) enables SAIC employees to easily produce, publish, and syndicate knowledge using web-enabled tools and technology.  Employee, project, organization (and other category) template-based web sites maintained by any employee featuring fully-realized original content and value added commentary expanding on the knowledge of others.  The EKN Home aggregates (groups, indexes) content on EKN web sites enabling internal sharing, extension, grouping, and discussion of SAIC knowledge.  EKN content and EKN members are published to the SAIC Public Site to enable Knowledge Relationships with non-SAIC employees to build and grow, making SAIC the hub of an Internet Knowledge Network.

3 Major Components/Paradigms

1. Individual and Group Journals of Original and Value Added Knowledge.

  • Weblog model, template architectured web-sites. Examples of creative, knowledge weblogs include Scripting News, Robot Wisdom, Tomalak's Realm and CamWorld.
  • Postings can be both self (metadata) and auto (search index) categorized and classified. Essential to knowledge sharing and organization.
  • XML, RSS standard for syndicating (sharing) links and value added knowledge

2. Knowledge Workers Networked.

  • Weblog aggregator periodically scans all weblogs for new/changed knowledge postings. Why: What is the new knowledge in the EKN? Model: My.Userland (
  • List of Updated Weblogs. Why: Who is adding to the EKN? Model: (
  • Most popular (linked-to) weblogs. Why: Where are other SAIC Knowledge Workers getting their knowledge from? Model: Hot List at (
  • Most updated (active) weblogs. Why: Who is sharing the most knowledge with the EKN?  Model: Local Update at (
  • Customized Knowledge Channels.  EKN members can personalize  their own customized view(s) of the Weblogs they want to follow (and hopefully learn from/collaborate with). Model: My.Userland Channel Chooser (  Model: (, please read the About)

3. Knowledge Workers Networked with Knowledge Seekers. Ride to Increased Profits on The Cluetrain.

  • Public view of ENK, featuring non-proprietary or semi-proprietary (teaser) links and value added knowledge. A channel of SAIC EKN knowledge that flows to the Internet through other aggregators, like My.Userland.Com, and directly to other Knowledge Workers that begin relationships with SAIC Knowledge Workers and build business.
  • SAIC ENK channel on
  • Employee-Customer Relationships Created. Read The Cluetrain Home Page!

I have been looking for good examples of a company using Weblogs to facilitate communication and knowledge sharing in companies.   Here is a good example from SAIC (although it is a little old.  I would like an update)

Amazon hires algorithm guru The

Amazon hires algorithm guru
The online retailer lures a former chief scientist at Yahoo to become its chief algorithms officer, just as the holiday-shopping season is beginning.
 has named a former chief scientist at Yahoo as its chief algorithms officer.

Udi Manber, who also will become a vice president at the online retailer, worked at Yahoo for four years and previously taught computer science at the University of Wisconsin and the University of Arizona. Manber, who has focused on search technology and algorithms, is the author of "Introduction to Algorithms--A Creative Approach."

"Algorithms are what make our site run, (and) such a unique place to shop. It's through algorithms that we're able to do things like make recommendations and tell you what customers who bought this item also bought," said Amazon spokeswoman Patty Smith.

I love it, I will have to put this on my wish list.

MIT wants to build a

MIT wants to build a super database for research papers.  Earth to MIT, give everyone a Radio weblog.  Let them post notes and documents to an Intranet.  Get Google's search appliance and convert all of the documents to HTML.  Save yourself a bundle, let alone the revenue producing discussions browsable open access would enable.  Geeze.  Lead a horse to water schooled in the arts of big cos logic and they will inevitably die of thirst. [John Robb's Radio Weblog]

I like the fact that John Robb is an extraordinary advocate for Radio weblog, but I think that the Dspace archive is a good idea.   There is an extraordinary amount of data that needs to be collected and presented.  Even in a blog you want to refer to content stored in other formats in repositories.   Blogs are great for narrowing a persons view on the entire universe of stuff.   I have linked to archival material in my blog.   It also seems to me that documents should be converted to XML not HTML.

Bioinformatics.Org is an international

Bioinformatics.Org is an international organization which promotes freedom and openness in the field of bioinformatics. This is done by providing free and open resources for research, development and education so that such resources can be further developed. The Organization is non-profit and maintains an Internet site by the same name where these resources can be accessed. Bioinformatics.Org hopes to lower the barrier to entering and participating in the field of bioinformatics, as access to cutting-edge resources can be prohibitively expensive for those working individually, in small groups, at poorly-funded institutions or in developing nations.


Connecting people to XML. Structured

Connecting people to XML.

Structured editing of schema-controlled XML data is a hard challenge to meet. Tools that would make the task easy and natural are nowhere in sight. [John Udell]

Maybe John Udell still hasn't seen Xopus. I can't blame him. We (Q42) don't have a marketing department, and our Xopus site looks like we don't want you to use it. But Xopus does seem to be what John Udell is looking for.

All actions in Xopus are schema controlled. If the schema doesn't allow it, the user can't do it. This doesn't stop with structural actions, like 'can you add one or more Authors to a Book', but markup is also restricted by the schema. Can a user only add bold and italic, or also lists and tables? And if the user can add links, is he then allowed to add a target attribute? This is a big issue for CMSs, where the site designers want to give the site a consistent look and feel, but where the editors keep messing things up.

Another issue is usability and discoverability. Users know how to work with Word. And so Xopus provides the standard Word-like interface, like toolbars, context-menus, and some (not too many) dialogs. But a user must do more than edit some XHTML. For example, the University of Groningen allows teachers to edit course descriptions and other course related data using Xopus. The two options they had before were either teach the teachers to use an XML editor, or build huge amounts of html forms more or less by hand.

But Xopus allows the university to take a much easier approach. The webpages of each course were already built from the XML data with XSL transformations. Xopus uses these XSL files to show the XML data in exactly the same way, only this time the content is editable. So the teachers now have a familiar user interface to edit their data in a familiar layout. And that's not all.

The teacher doesn't even have to know the storage structure of the CMS. If he wants to edit his course, he fires up his browser and he surfs to the webpage of the course. And because the system can recognize the teacher, an extra link appears to edit the course. When clicked, the Xopus toolbar slides in and the course data becomes editable. (Not the whole page is editable, just the parts specific to the course.)

At Q42 we're very proud of this product, and we made it open source and freely downloadable. It works in IE5.5 and up, and we know we can make it work in Mozilla. Only we're missing the financial support to do this. Everybody who knows Xopus thinks this is a shame, and we really want to do it, but the reality of running a business doesn't let us. Just one link to end this story: the online demo.

[Sjoerd Visscher's weblog]

Fast ROI
Providing reviews of software products and services which are capable of
delivering a fast return on your investment.
Recent reviews include :-

Softek Storage Manager -
TrueComp -
eXtensible Information Server (XIS) -

VERITAS Foundation Suite -
Via Vistorm -

e-Government adoption soars: Not in

e-Government adoption soars: Not in the UK
The march towards a true eGovernment suite of services is gathering steam
according to the latest study from Taylor Nelson Sofres. Unfortunately the UK is
not one of the countries that can claim impressive rates of eGovernment

Blog Day at Yale. Slow

Blog Day at Yale.

Slow going this week as I spend time gathering receipts, filling out travel reimbursement forms, and preparing for Friday's Revenge of the Blog conference at Yale University. Hope to see you there.

logo for Revenge of the Blog conference

[The Shifted Librarian]

I want to attend, but I would prefer if it were webcast.   This conference is sponsored by:

"The Information Society Project (ISP) at Yale Law School is an intellectual center for the study of a new age in which telecommunications and intellectual property are central determinants of the structure of society, the development of human culture and democratic legitimacy".


A Taxonomy Primer:  "Taxonomies�thesauri�classification systems�synonym rings. We�ve heard all of these terms in the context of the Web. As Web sites expand, the task of organizing them has become increasingly problematic and complex".

Taxonomies are a critical part of an information architecture.  Organization of large sites requires thoughtful categorization and the creation of a controlled vocabulary that minimizes the variability of terms used to classify topics.   This is often the most difficult part of creating a website with organized content that does not confuse the user.  The author does a good job of explaining this.


CambridgeDocs, based in Boston MA, is aiming to become a leader in the emerging market for XML-based Content integration.   This market, which deals with the integration of legacy content with new XML based systems and standards, sits at the intersection of several multi-billion dollar markets,  including Content Management, Enterprise Information Portals, EAI, and Web Services.   Towards this end, CambridgeDocs is pioneering a revolutionary technology platform for taking existing unstructured and semi-structured internal and external content, and transforming it into "meaningful XML".  Once transformed, the content can be made available for delivery through XML-based Web Services, classified and indexed within Enterprise Information Portals, and aggregated, assembled and published in multiple different formats including support for wireless and mobile devices.


This sounds like a great little company focusing on migrating content into XML.  Once in XML the content can be repurposed for many differernt applications.

Guerrilla Knowledge Management": the

Guerrilla Knowledge Management": the art of growing Communities of Practice (CoPs). Here on the front page you'll find my news weblog on CoPs and online community.   Topics include CoP & KM events, case studies, as well as a fun photo gallery and useful directories of thought leaders and real-world CoP projects. Become a GuerrillaKM Member and add your tips, research, or photos! -- Greg Searle

Interesting site.   I prefer the acronym Community of Interest Networks (CoINs)   We used the term CoINs to signify that collaboration and knowledge sharing had real value.


  Knowledge Management Case Study: 


Knowledge Management Case Study:  Knowledge Management at Ernst & Young, 1997

Tom Davenport wrote a case study of the Ernst & Young Center for Business Knowledge in 1997.   This article describes the early history of the CBK's efforts and the imperative to create value for the firm.

The CIO Upgrade11.15.02, 7:00

The CIO Upgrade
11.15.02, 7:00 AM ET - Mark Lewis      Now that information technology (IT) is taking over the world, CIOs increasingly are considered corner-office material.
In the past, the CIO often was viewed as a technology geek confined to the management farm team. Not any more. Renee Arrington of AT Kearney Executive Search, a unit of EDS (nyse: EDS - news - people ), says that the CIO has gone "from being the person to call when the network's broken, to a peer on the leadership team."

This was a TOP STORY

This was a TOP STORY in the Mercury News today

CIA searching out technologies to boost national security
The Central Intelligence Agency has come to stay in an area near you. In 1999, the CIA opened up a venture capital firm, In-Q-Tel, on Sand Hill Road -- the heart of Silicon Valley's venture capital community.

There's a new urgency within the CIA to find technology that makes sense of all the unstructured data floating around on the Internet and elsewhere. The agency can't train analysts quickly enough.

Johanna Woll, who is

Johanna Woll, who is a consultant at the Cap Gemini Ernst & Young Center for Business Innovation, has helped me understand biotechnology and the firms that participate in this industry.   Johnanna works with Chris Meyer and Stan Davis, both of whom are currently writing a new book on adaptive enterprise and the parallels to the natural world.  Bioinformatics and commercializing drugs are my particular interest because there is a significant information management component of the work which is my expertise.   Finding relevant scientific content for drug development and discovery, and being able to share knowledge quickly can accelerate problem solving.  Adopting the right collaboration and electronic work in process environments are important too, because labs are freqently decentralized.  Teams need to work asynchronously as well as in real time across great distances.

Millenium Pharmaceuticals bought a knowledge management system from a firm called Ingenuity.   Here is how Ingenuity describes their product set:

"Research and development is the key driver of value in the pharmaceutical industry. Most leading pharmaceutical companies spend $3-4B per year in R&D, yet, with the sequencing of the human genome and the proliferation of genome-scale experiments, researchers find themselves faced with an exponentially growing body of knowledge and an inability to leverage it into significant productivity gains.

The task of knowledge management is inadequately handled by current IT solutions and remains one of the greatest unmet needs of the pharmaceutical industry and a significant barrier to scientific progress and value creation.

Ingenuity was founded in 1998 to develop a fully integrated knowledge management capability to enable pharmaceutical and biotechnology researchers to make Better Decisions Faster, thus increasing the likelihood of making novel discoveries and decreasing the time and cost to market.

We have developed a proprietary technology platform, unique ontologies for structuring knowledge specific to the pharmaceutical R&D effort and a world wide operational capability to capture knowledge from proprietary and public domains".

Oct-01   With many Web-based

Oct-01   With many Web-based services switching from free to for-a-fee, would you pay for content that you're currently getting for no cost? Please Comment.

Click through to get the answer and see the debate.   These polls are published on Information Today's site.   They are publishers of the following magizines:

Top Ten List: What

Top Ten List: What Employers Want

by James M. Citrin  Spencer Stuart
1. Leadership and integrity. In an era when public confidence in business leaders is at the lowest point in a generation and talented employees are highly demanded (regardless of the challenging economic circumstances), nothing is more sought after than people�at all levels�who can inspire a group of people to accomplish important and challenging goals. This will be done by living with integrity and leading by example, displaying a passion which spreads rapidly, and putting what people do in the context of meaningful work.

2. Track record of results. In the aftermath of the bust, we are back to basics, where everyone�from shareholders, boards, financial analysts�care about proven track records. No longer are companies hiring at the senior levels more on potential than demonstrated track record.

3. General management/ P&L experience. Leaders who have experience putting all the pieces of an operation and income statement together and an understanding of how they combine to drive bottom line growth are those that are most valuable. Regardless of the particular role that a person is in, he or she must be viewed as a "complete" business person with a holistic view of the company.

4. Sales and sales management skills. Top executives right up to the CEO today are a company's number one salesman. They have to be when companies are competing more aggressively than ever to strike the multi-million dollar enterprise agreements.

5. Execution skills. Strategy is great and will always be important. However, today and for the coming years, it's all about translating those strategies into demonstrated results. This requires a relentless focus on execution. Execution has to do with all the things that groups of people do every single day. People who can meet their commitments and execute with excellence are more highly prized than ever.

6. Partnership and alliance expertise. With the conglomerate going the way of the dinosaurs, the current and coming era will be all about playing to an organization's unique strengths and competitive advantage. As a result, in an era of outsourcing, a business leader's ability to forge strategic alliances and partnerships will be more and more essential.

7. Acquisition and integration experience. Totally apart from the increasingly important alliance and partnership skills, business leaders and companies will need to display a core competency in acquiring and integrating companies. Many companies have grown through acquisition; however, only great companies such as GE have acquired and integrated companies effectively to get talent, customer relationships, and new product lines.

8. Comfort with technology and the Internet. While large companies are no longer threatened to their essence by start-ups, the best companies and boards recognize that it would be a serious mistake to think that technology and the Internet is going away and that we can get "back to normal." The fact is that technology and the Internet need to be woven into all aspects of a company's external and internal operations and business leaders and executives will need to be the ones to drive it.

9. Cost reduction/turn-around skills. As more and more companies have over-promised and under-delivered, they will need leaders who can come in and restructure over-built cost-structures, reduce overhead levels, and root out inefficiencies in business systems to make them cost competitive.

10. International experience and sensibility. The world economy is becoming increasingly global and this will continue over the next ten years. However, it will be increasingly important for business leaders to recognize and be sensitive to the ethnic, cultural, linguistic differences that have lagged far behind the development of international trade. Not only will this skill help companies, but it is one of the most important ingredients in helping bridge the world's differences which happen to be at the heart of many of our most pressing problems.


Intel delves into life sciences.

Intel delves into life sciences. The chip giant has created an internal group devoted to developing technology for the life sciences market, one of the few remaining hot areas in the computer world. [CNET]

"There seems to be a rush toward building out the infrastructure around life sciences," Hermann said. "Every country in the world is looking for bioinformatics to be the next technology pillar: Singapore...Taiwan...the U.S. Even Ireland is looking at it."    "Although most corporations have kept a firm lid on technology spending, bioscience companies continue to invest heavily, banking on the promise that the uncoiling of the human genetic map will lead to medical breakthroughs."

I sure hope this is true.   One of areas that I am targeting in my job search, as you can tell from this site, is Life Science and Biotechnology.   This is an extremely information intensive industry and the information management requirements of drug discovery, drug development, and commercialization are intense.   Collaboration amoung scientists needs to be accelerated and the industry needs a much better set of information management, knowledge management, and collaboration tools.    Currently the business processes are siloed in organizations so they are unable to take advantage of the insights generated in their work in real time.   This is will become extremely important as the industry learns more about the human genome, experimentation can be simulated in computer models rather then performed in wet labs and market demands faster development cycles.

Oi Partners

OI Partners, Inc.
I am working with an outplacement consulting firm called OI Partners, founded in 1987 with the objective of providing the most successful career transition, coaching and workforce consulting in our industry. OI Partners has grown to be the largest career consulting partnership in the world with more than 170 offices in 24 countries. We offer a wide range of strategic and innovative programs, services and technologies that are flexible and individualized to ensure a favorable business outcome for everyone involved.

The consultant I am working with is Stephen C. Ford, a Managing Partner with the firm.  Steve was a founding director of OI Partners, Inc. in 1987. From 1992 to 1995, Steve served as President, during which time the organization tripled in size and enhanced its reputation as the innovator in the career transition field. Steve led OI through the planning and implementation of a major restructuring to facilitate further growth. In 1997, he was interim Chairman and CEO. Currently, Steve is a Director for OI which has over 180 offices in 26 countries.  Steve was a founder of Fitzgerald, Stevens & Ford in 1981 and has been President since 1987.

I had a successful meeting with Steve today.   We talked about how to network into companies and how to put yourself in the shoes of the person who may be able to hire you.   What do they want to know about you?   They may want to know what you were responsible for, but, far more likely, they are worrying about what kind of results can you deliver in the future.   Therefore all conversations and written material should  focus on the results that you have achieved and by inference what you will achieve in the future.

This weekend I will rewrite  my resume to focus more on results.  If you have looked at my resume page, you will see that the current one is a strictly chronological narrative of my work life.    I will post the reworked document on the site, after I get some feedback.

Companies that I will see

Companies that I will see today: 15 November

Celerant Consulting, Inc

Celerant Consulting enables leading companies to achieve significant increases in quantifiable value. The company provides operational strategy and implementation services and prides itself on being the consultant most able to help organisations progress rapidly from thinking differently to acting differently. Headquartered in London, Celerant Consulting has a 15-year track record and an established presence throughout Europe and North America. The majority of its clients are the top 1000 companies in the world across Energy, Process, Manufacturing, FMCG, and Infrastructure industries. Celerant Consulting is an affiliate of Novell, Inc. (Nasdaq: NOVL), a leader in eBusiness solutions and Net services software designed to secure and power the networked world.

My colleague and friend at Celerant Consulting is the President Dwight Gertz. Here is his bio and a few of his comments about consulting.

"2001 was the year in which consultants lost their arrogance. There were two causes for this. The first was the tough business environment clients found themselves in. The honeymoon is over for new economy and 'e-anything'. There was the business slowdown as well. A lot of facile talk and interesting theoretical reasoning from consultants now seems useless."

As President of Celerant Consulting, Inc., Dwight is building on Celerant Consulting's impressive track record of delivering significant, quantifiable value to leading companies in the Americas who want a fast track to efficiencies, savings and profitable growth in key operational areas.

Dwight has spent 21 years in leadership roles in the consulting industry, serving as a partner of Bain & Company and Vice President of Mercer Management Consulting, where he led the development of the firm's Intellectual Capital. Immediately prior to joining Celerant Consulting in 1999, Dwight was CEO of Symmetrix, Inc., a US-based consulting and technology firm.

His publications include Grow to be Great: Breaking the Downsizing Cycle, published by Simon & Schuster in 1995. The book has been reprinted eight times in English and also published in five other languages.

Grow To Be Great

I am also meeting with a friend who works with Vitivity, Inc.  Vitivity is a startup financed by Millennium Pharmaceuticals as heath information business.

The Companies or organizations II talked

The Companies or organizations II talked with and researched yesterday, 14 November

Sapient:   This was one of the original internet consulting companies.   It has downsized and moved it's development work to India.   They are organized vertically and their new approach to the market is apparently much more successful


Aspen Technology:   A friend was just layed off from Aspen in their supply chain practice.   I don't know what the future holds.


MIT: DSpace, Digital Library project :  The project director is MacKenzie Smith <>.   Ann Wolpert is a Simmons Alum and on the Steering Committee for the project.


Ann Wolpert ( is Director of Libraries for the Massachusetts Institute of Technology, and has reporting responsibility for the MIT Press. The MIT Libraries include five major collections, a number of smaller branch libraries in specialized subject areas, a fee-for-services group, and the Institute Archives. The MIT Press publishes about 200 new books and over 40 journals per year in fields related to or reliant upon science and technology, and is widely recognized for its innovative graphic design and electronic publishing initiatives. Ann's Institute responsibilities include membership on the Committee on Copyright and Patents, the Council on Educational Technology, the Dean's Committee, and the President's Academic Council. She is a member of the editorial board of the MIT Press, and chairs its Management Board.

Prior to joining MIT, Ann was Executive Director of Library and Information Services at the Harvard Business School. Her experience previous to Harvard included management of the Information Center of Arthur D. Little, Inc., an international management and technology consulting firm, where she was also engaged in consulting assignments. More recent consulting assignments have taken her to the campuses of INCAE in Costa Rica and Nicaragua, and to the Malaysia University of Science and Technology, Selangor, Malaysia.

Ann is active in the professional library community, currently serving on the Executive Committee of the Boston Library Consortium; on the Information Policies Committee of the Association of Research Libraries; and as a member of the editorial boards of Library & Information Science Research and The Journal of Library Administration. A frequent speaker and writer, she has recently contributed papers on such topics as library service to remote library users, intellectual property management in the electronic environment, and the future of research libraries in the digital age.

Flagship Ventures:  venture capital firm

Beyond Genomics


I will report later on why these companies are important and what I learned.

Microsoft names homeland security

Microsoft names homeland security director. Thomas Richey to head business unit focused on federal government [InfoWorld: Top News]

MICROSOFT HAS CHOSEN an aide to Massachusetts Senator and presidential hopeful John F. Kerry to represent the company's interests before the coming U.S. Department of Homeland Security.

Thomas Richey formerly served as a commander in the U.S. Coast Guard and worked in Democrat Kerry's Washington, D.C., office as a Coast Guard Fellow between 1995 and 1997, then again as a senior policy adviser to Kerry on issues including homeland defense starting in August 2001.

Richey will be the director of homeland security for Microsoft Federal, a Microsoft business unit focused on the federal government. Richey will work out of Microsoft's Washington, D.C., office. His job will be to make sure Microsoft's voice is heard in debates about the development of an information technology framework used by the US$38 billion Department of Homeland Security and to encourage the use of Microsoft's products within the new department, according to Microsoft spokesman Keith Hodson.

This is evidence that companies expect the government will spend on IT and IT services.   Microsoft and IBM have located development centers in Washington anticipating that there will be significant volume coming out of the integration of the Homeland Security effort.

IDC says IT spending has

IDC says IT spending has bottomed out. Network equipment and software purchasing will return to growth by 2006 [InfoWorld: Top News]

After two years of watching IT spending grind to a near halt, IDC has a new economic outlook that predicts purchases of such things as network equipment and software will stabilize in 2002 and crawl back to reach pre-2001 growth rates by 2006.

The worst is over for most sectors of the IT industry in most regions around the globe, analysts said Thursday during a conference here at which IDC detailed figures from a lengthy report on the health of markets by geography and industry. In 2002, worldwide IT spending growth will return, although it will be nowhere near the 11.5 percent growth in spending that IDC recorded in 2000. By 2005, the rate of spending growth is pegged to reach 10 percent.

I suspect the worst is not over.   CIOs and people in the industry that I talk with are not budgeting for increases in 2003.   Services will continue to suffer from huge price pressures.   Some sectors, however, may continue to do well.   I am looking in biotechnology, pharmaceuticals and government for jobs.   These areas rely heavily on information technology and manipulation of information and data.


The Medical Journal Meets the

The Medical Journal Meets the Internet
Medical journal publishing over the Internet affords major time and cost savings and conserves resources. The time savings allow more rapid incorporation of major advances into the practice of medicine. Electronic publishing also makes it feasible to publish negative studies which will enable more accurate appraisals of new drugs and new techniques.
First Monday By Charles Curran [ Site ]

Diffusion of knowledge requires rapid publication of insight.  This article does a good job of making the case for electonic journal publishing.

Table 1: Examples of Medical E-Journals

Name of Journal


Electronic Journal of Hand Surgery

Electronic Journal of Pathology and Histology


All the virology on the WWW

Digital Broadcast Business and a Content Management Systems list serve

Web content management requirements have evolved beyond textual web-content needs.     HTML certainly is the most common content category but increasingly companies must manage multiple content types, repository integration and distributed architectures.   Content  includes documents, images, audio and video files. is the digital broadcast industry's repository for business and technical papers.     Great read.

Speaking of content management, I belong to a content management list serve that provides an excellent source of information on trends and tools in the business.  The cms-list began in July 2000, at the O'Reilly Open Source Convention held in Monterey, CA.  At the Birds-Of-a-Feather session on Perl and Content Management, talk wandered away from developing a CMS in Perl and on to more general content management issues.   The list was started then and today has over two thousand members.

IBM details Application Enablement Program. Initiative furthers on-demand computing strategy [InfoWorld: Top News]

IBM's on-demand strategy is very articulate   They announced a $10 billion strategy to change their business model to a pay-as-you-go "on-demand infrastructure"  and are executing on it.  This artcile demonsrates that IBM is turning to building and hosting infrastructure that users can pay for as a service. 

AOL Time Warner

AOL's Ted Leonsis returns. The world's largest Internet service provider is turning to one of its few remaining veterans to help it execute a tough turnaround. [CNET]

Given this announcement and the turmoil at AOL, I think that I will try to network into AOL.   I have lots of experience in business content.   Much less in consumer content.   Remember that this is a job search blog, so I get to make notes to myself.   I will report on whether my investigations yield any results.

Wine: One of my great

Wine: One of my great passions is French wine.   I am lucky that I spent a great deal of time in France for the past several years working and enjoying the wine.   Burgandy is my current passion: white and reds.   Two of my favorite appellations are Pommard and Chassagne-Montrachet.

My Resume

I posted my resume to my web site.

My entire career has been

My entire career has been spent in professional services firms; I have only worked for management consulting firms.    Here is the list of firms that I have worked with:

The Boston Consulting Group (BCG)

Bain & Company

Symmetrix, Inc.

Ernst & Young, LLP

Cap Gemini Ernst & Young (CGEY)




eLearning and Training

Since my work has involved learning and corporate training, a recent contact suggested I look at I look at   The site describes it's objective as:   "...the notion that individual and organizational effectiveness depend not only on learning better, faster, cheaper but through the consistent application of learning, combined with creativity, flexibility, and paying close attention to the right things. This site introduces you to resources that support that learnativity revolution.   Learnativity is an organization Marcia Conner and Wayne Hodgins created to convey these concepts beyond and to help foster an alliance for the new learning economy."

Introduction   This weblog is



This weblog is intended to be a record of my job search.   Since I am a knowledge management professional, weblogging is a skill that I need to have and I want this site to be a shared resource for people to participate in my search. 


I started my job search several weeks ago when I was  RIFed by Cap Gemini Ernst & Young.  Cap Gemini Ernst & Young (CGEY) is an 8 billion Euro French consultancy, headquartered in  Paris with 56,000 employees worldwide.  It is the only large IT Consultancy headquartered in Europe.   At CGEY I was the Chief Knowledge Officer and the head of the Global KM Council that provided governance for the practice of knowledge management in the Group.  Prior to CGEY I worked as a Director in the Ernst & Young Center for Business Knowledge.   E&Y's knoweldge management practices are quite well documented.   An article written in a Harvare Business Review article documents the approach used: Hansen, Morten T., N. Nohria, and Thomas Tierney. "What's Your Strategy for Managing Knowledge?" Harvard Business Review 77, no. 2 (March-April 1999): 106-116.    Morten Hansen, one of the authors, is an extremely thoughtful professor at the Harvard Business Schoolwrites frequently about Knowledge Management.

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