I wrote this biography about myself and added it to the website that contains my resume. I wanted to post it here because it neatly describes my IT experience.
Ralph Poole: Description of IT Expertise
Mr. Poole has extensive executive experience managing Information Technology projects, hardware and software investments, and computer operations. His management and consulting experience has primarily involved enabling business process with information technologies. These processes include sales, service delivery, new product or service development, humarn resources, mutual fund valuation, supply chain, purchasing, business research and valuation, professional development, and telecom provisioning. Because of his long tenure with Bain & Company and The Boston Consulting Group, he takes a fact- based, analytical approach to making business decisions involving technology. This requires that there is a strong business case for the IT project, strong executive sponsorship, and a clear understanding of the cost, process and cultural impact of the IT solution. His expertise falls into five categories:
Expertise
Ӣ IT Strategy and Cost Management
Companies must align their business strategies and IT strategies. Many IT investments and projects fail to create lasting value and fail to apply rigorous cost management. Ralph approaches IT strategy by focusing on creating business capability, not just IT systems; demanding that the business use information to make money or enhance its competitive position.
Ӣ Project Management
IT development and implementation projects require disciplined project management to achieve the desired results. This kind of IT project management is different than managing strategic cases where the objective is to crack the case analytically. Ralph has excellent project management skills with an outstanding record of consistently delivering excellent results.
Ӣ Software Selection
Software selection involves analysis of client requirements and a detailed review of software vendor offerings. It is often done in conjunction with the company's purchasing department. Ralph has experience leading a client through the entire software selection process
Ӣ Architecting, Building and Implementing an IT Solution
In large companies, IT solutions must fit into the overall applications and data architecture of the company. Ralph is an expert at working with teams to build an adaptive architecture, and then to implement the technical solution cost effectively. He is also an expert in user adoption and rolling out solutions within companies so that they achieve their desired value.
Ӣ Enterprise or Department Portal
Portals provide the logical framework for accessing information within a company. With Ralph's background in information science, he has extensive experience designing logical information architectures that are easy to use and easy to implement within organizations.
Ӣ Intranets or Extranets
Companies have enthusiastically embraced web-based intranets and extranets to ensure internal communications and coordination of work. These systems are essential for accelerating and maintaining the flow of information. Yet without careful governance and management they can atrophy and become wasteful and frustrating for users. Ralph's expertise ensures the value of this type of application by carefully understanding business requirements and architecting the system to improve productivity and efficiency.
Ӣ Knowledge Management Systems
Knowledge Management systems capture and provide a mechanism to share problem solving and operations experience in a business. Businesses can harness this approach to improve productivity and reuse of solutions. Ralph has extensive experience implementing this type of solution in professional service firms, manufacturing, energy, construction, finance, and telecommunications companies.
Ӣ Content Management Systems
Content management solutions facilitate the efficient creation and dissemination of structured and unstructured content throughout a company. Ralph has experience implementing and managing this type of solution to take cost out of the processes of maintaining and distributing content.
Ӣ Collaboration Systems
Task oriented electronic collaboration can dramatically improve the productivity of teams. I have experience implementing and ensuring that collaborative systems deliver business value by accelerating business processes and allowing people to work together seamlessly.
Ӣ e-Learning applications
Curriculum can be effectively distributed to learners electronically. E-Learning systems, like knowledge management systems can make this process efficient and can keep track of individual skill development. Ralph has extensive experience integrating knowledge management, content mangement and e-Learning systems.
5. Taxonomy Creation and Implementation
Categorization of content is essential for precise retrieval of information. Ralph has extensive experience creating and implementing taxonomies that can be applied in many IT solutions
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