Being a knowledge management practitioner, this article is good news and largely correct. However, beyond a more compeling tool set, a large dose of change management is required to get people to adopt KM tools and processes. Most importantly, contribution and use of knowledge needs to be embedded in the work processes. Technology makes it easier to enable this, but it requires a thorough understanding of business processes, how people work, and how knowledge reuse will make their work more efficient or create a more valuable work product. Wikis, blogs, data warehouses, repositories alone will not ensure that KM acheives full value .
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