I don't like the term KM 2.0 because I don't think that knowledge management and the technologies that support it has evolved much beyond the initial stages of development. The slide show: The Evolution Of Knowledge Management Km 1.0 Vs. Km 2.0 presented on slideshare presents examples of how our thinking has progressed with regard to knowledge management. Knowledge managers and software developers recognize that the richest knowledge sharing happens in a community in which ideas are shared rapidly via conversation. Static repositories and one to one communications via email do not provide a channel rich enough to build understanding of concepts. Many professional service firms have invested in static repositories and while these still have a place as knowledge sharing repositories, they can not substitute for face to face conversations.

Leave a comment