Sometimes I star an article in Google Reader that I don't fully read, although I know it relates to something I am thinking about. I just re-read 10 marketing resolutions for 2008: Church of the Customer Blog. Number 2 suggests that you should build a model of how customers, employees, and partners can meet, share and participate with you company and with one another. Well, it is something I don't do and is a great idea. The work that I do in knowledge management would really benefit from a conversation with all of my customers, and, since I like the work, and the people I work for, it would be fun.
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