Today I replied to Herman van Niekerk”™s question in the LinkedIn Knowledge Management Experts Group discussion. Here is my answer to the question.
The value of knowledge management remains high, but the implementation success is extraordinarily variable. When knowledge management works, it enthuses the process of sharing business problem solving experience and accelerates learning.
I started working in knowledge management at the Boston Consulting Group in 1977. Bruce Henderson had recently discovered the relationship between the number of a times a task was performed to the cost of performing the task. As the cumulate volume doubled the cost of performing the task falls at a constant and predictable rate. This is called the Experience Curve. We applied the experience curve concept in BCG”™s consulting practice by encouraging professionals to share their practice experience so that everyone”™s work would improve and profitability would increase. In fact, we learned that by sharing experience, any efficiency learned from delivering one product or service can be applied to other analogous products or services.
Initially, given this context, we called “knowledge management”, practice experience sharing. After I left the Boston Consulting Group, I joined Bain & Company where we applied the same insight, calling the knowledge sharing function the “Experience Center”. This recognized the fact that professional service firms can capitalize on the positive effects of experience and learning to increase market share and profitability. I have seen this work successfully throughout my career.
I don”™t think much has changed. Businesses still strive for efficiency and profitability. Knowledge Management can positively affect the process performance by sharing experience and getting better at performing value creating tasks. As the practice of Knowledge Management strays from capturing and sharing problem solving experience or striving to improve business process performance, its relevancy decreases. For example, document sharing in portals is not, per se, knowledge management.
Technology solutions can enable practice experience sharing, so Lotus Notes and SharePoint are good examples of tools that can equip employees to learn from other”™s experiences. Today, Web 2.0 tools can enable the speed and efficacy of knowledge sharing.
So, is KM relevant, absolutely, but it is only relevant when applied toward improving the efficiency and profitability of business.
fabulosae poiar de pressescr y mospeco con rionar aeriameg. coplar a eireis y dolva jairescar con dislol trargiza!
Definitely believe that which you stated. Your favorite reason seemed to be on the net the simplest thing to be aware of. I say to you, I definitely get irked while people consider worries that they just don't know about. You managed to hit the nail upon the top as well as defined out the whole thing without having side effect , people could take a signal. Will probably be back to get more. Thanks
Omg, this is a great piece of content. I actually was doing research for a similar topic, and i'm going to link back to this article.
of course like your web-site but you have to test the spelling on several of your posts. A number of them are rife with spelling issues and I in finding it very troublesome to tell the reality nevertheless I'll surely come back again.
Heya! Stunning posting! Now i'm a ordinary visitor to your site (a bit more like addict :P) on your website though I had a issue. I am just not actually certain that whether it is the right site to question, but there are no spam comments. I receive comments on a daily basis. Can you help me? Many thanks!
Wonderful website. Plenty of useful info here. I am sending it to some friends ans also sharing in delicious. And naturally, thanks for your sweat!
Hey! Good stuff, please do keep me posted when you publish again something like this!
Hi, this is really a quite good site at the present time! I quite love a damn well written website.
Blest is the bride the sun shines on. - English Proverb
This design is spectacular! You most certainly know how to keep a reader entertained. Between your wit and your videos, I was almost moved to start my own blog (well, almost...HaHa!) Wonderful job. I really loved what you had to say, and more than that, how you presented it. Too cool!
Thank you for the auspicious writeup. It if truth be told used to be a enjoyment account it. Look complex to far introduced agreeable from you! However, how can we be in contact?
Dude, please tell me that youre heading to publish additional. I notice you havent written an additional blog for a while (Im just catching up myself). Your weblog is just also important to be missed. Youve acquired so very much to say, such knowledge about this topic it would be a shame to see this weblog disappear. The internet needs you, man!
In fact, Im so incensed by these disgraceful shenanigans that Im close to suggesting national legislation that vote thieves who do Acorns (or anyone elses bidding) should be shot on sight, like horse thieves were in the old west. Im not kidding.
I just now wanted to thank you once more for the amazing site you have developed here. It is full of useful tips for those who are definitely interested in this kind of subject, primarily this very post. Your all so sweet along with thoughtful of others and also reading your site posts is a good delight in my experience. And thats a generous gift! Dan and I will certainly have fun making use of your tips in what we have to do in the near future. Our checklist is a mile long so your tips might be put to excellent use.
Your post really made me think! Do you have any further reading you would recommend?